Want to send your device?

All mail in devices are fixed with high priority. Payment can be made AFTER repair.

We offer a FREE return postage system by courier. Yep, it’s on us!

Here’s how it works…

1) Ship device to us.

  • * Place in suitable protective packaging as no responsibility will be taken until device is in our custody.
  • * We advise ‘Signature on Delivery’
  • * Please include all relevant details for return and contact information.
  • * Explaination of repairs you require and\or issues device has.

2) When device arrives, you will be notified immediately as per your contact instructions.

  • * You will be kept abreast of current status of device as it goes through our system.
  • * All costs, etc will be explained before proceeding with any repairs.

3) Device is repaired.

* We will contact you to arrange payment via Credit Card or other arranged payment forms

4) When payment has been received, device will be mailed at no cost to you.



The iPhone Guy
87 The Terrace
Ocean Grove, 3226
Victoria, Australia.